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We've seen modular phones before, but never has attaching new stuff to a phone felt this easy or fun. You can attached modules onto modules, too. You can, for example, slap two batteries onto your phone; or a battery and an extra speaker; or a speaker and an improved camera; the possibilities are endless.
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客服行业走的是另一条技术路线，但逻辑一样。越来越多的呼叫中心部署了 AI 情绪检测系统，实时分析通话中的语调、语速、停顿模式，判断客服人员的情绪状态和「共情程度」。技术供应商宣称这些系统能在顾客挂电话前 30-60 秒检测到挫败感，准确率超过 85%。
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